eBanking FAQ

View the eBanking cheat sheet here.

Click here to sign in to your eBanking account. 

How do I register for FREE eStatements?

1. Log in at ebanking.secfedbank.com
2. Click “Accounts” then choose any account
3. Click “Documents” then choose any account
3. Click “Sign Up/Changes” then place a check next to any account you wish to enroll into eStatements

How do I change my Username (also called User ID)?

1. Log in at ebanking.secfedbank.com
2. Click your profile image, then click “Settings
3. Click “Security
4. Beside your username, click “Edit
5. Confirm your password for security
6. Type a new username
Click “show rules” for full username rules

How do I change my password?

1. Follow Steps 1-3 in “Change Username” above
2. Click “Edit” beside your existing Password and follow prompts to update your password
3. Click “Show rules” to see password rules
4. Once finished, click “Submit” to save

How do I add a bill or payee to pay?

1. Log in at ebanking.secfedbank.com
2. Click “Payments” on the left side menu
3. Click “New payee
4. Choose “Add a bill” to pay an organization or “Add a person” to pay an individual
5. Type the information required then click “Submit” to save your changes

How do I pay bills online?

1. After adding the bill or payee using the steps above, click “Payments” on the left side menu
2. Click “Pay a bill” or “Pay a person
3. Select the bill or person you wish to pay
4. Type dollar amount
5. Click “More Options” to change the transfer date or to make the transfer recurring
6. Click “Submit” to process the payment

How do I add external accounts for transfers?

1. Log in at ebanking.secfedbank.com
2. Click “Transfers” on the left side menu
3. Click “+ External Account” then confirm your password for security
4. Enter the account name, routing number, and account number
5. Select “Checking” or “Savings
6. Click “Submit” to save your changes

How do I make a transfer?

1. Log in at ebanking.secfedbank.com
2. Click “Transfers” on the left side menu
3. Click “Make a Transfer
4. Choose the FROM account and TO account
5. Type the amount you want to transfer
6. Click “More Options” to change the transfer date, make the transfer recurring, or add a memo
7. Click “Submit” to process the transfer

How do I organize my dashboard?

1. Log in at ebanking.secfedbank.com
2. Click “•••” on the top right beneath your profile image OR scroll down to the bottom of the page
3. Click “Organize dashboard
4. Drag & drop menus to reorganize
5. Click “Done” to submit your changes

How do I aggregate external accounts to my dashboard?

Note: not all financial institutions are available to add to your dashboard

1. Log in at ebanking.secfedbank.com
2. Click “•••” on the top right beneath yourprofile image OR scroll down to the bottom of the page
3. Click “+ Add account
4. Click “Connect institution” to check balances and transactions from another financial institution OR click “Add external account” for transfers
5. Follow the prompts then click “Submit” to save your changes

 

I have forgotten my password? What do I do to get it reset?

One of the best ways to get your password reset is to use the "Forgot?" link after entering in your User ID on the eBanking login page.

How often should I change my password?

When and how frequently you change your password is your preference and should be accomplished periodically or immediately following a computer security event.

I have forgotten my User ID. How can I find out what it is?

The best way to find out your user ID is to call Security Federal at 574-722-6261 so we can verify your identity.

What if there is an account that I never look at in eBanking?

The account will remain in your eBanking unless you ask the bank to remove the account.