Western Union Refund Alert

Tips for avoiding scams

February 21, 2018

The deadline to ask for your money back from the FTC’s settlement with Western Union is now May 31, 2018. That’s the settlement refunding people the money that scammers had them pay using Western Union between January 1, 2004 and January 19, 2017. We have some tips on how to file your claim, answers to questions, and where to start filing your claim online. But, based on some recent questions – and because we’ve heard about some people making promises they can’t deliver – we wanted to give you some practical tips on how to get your claim in.

  1. Don’t pay anybody to help you file your claim or get your money back. It’s free to file your claim. It’s free to get your refund. That’s true whenever the government returns money to you. You. Don’t. Have. To. Pay.
  2. You can do it yourself. There’s no need to hire a lawyer to file the claim for you. Start at FTC.gov/WU to file your claim online. The claim form is not too hard – we promise. Just put in as much information as you have, upload any documents you still have, and submit.
  3. You can mail in your claim. You don’t have to file online. Print out a blank claim form – or have someone help you print it – fill it out, attach copies of any documentation you might have, and send it to: United States v. The Western Union Company, PO Box 404027, Louisville, KY 40233-4027.
  4. Nobody can get your refund to you more quickly. There’s no short-cut or special access. You file your claim and then you wait for the Department of Justice to have all the claims in, validate them, and return the money. It might take a year, but nobody can help you get it any faster.

If anyone tells you the only way to get your money back is through them, or they try to charge you to get your money back, stop. That’s a scam, so tell the FTC.

by  Karen Dodge
Staff Attorney, Midwest Region, FTC

Source: FTC Website  https://goo.gl/ZbaLN4