The team at Security Federal commits to ensuring that we remain vital to our communities by following the core values of COURTESY, SAFETY, and FLEXIBILITY.
Our customers and team members are all treated as VIP’s through personal touches such as using names, smiles, friendly faces and politeness. The team at Security Federal feels a deep sense of gratification as we enthusiastically serve and support all our communities with passion.
We provide for the welfare of our customers and team members-not only physical safety, but financial safety and security as well. We are committed to offering products and services that provide security to the lives of our customers and team.
Our customers experience fantastic customer service because we encourage our team members to take initiatives by creating an environment that encourages employees to lead and make decisions based on the best interest of the customer and bank.